Advancement teams are embracing AI, Agents, and automation to work smarter — and this session showed exactly how.

QSS™ Product Manager Trevor Underwood was joined by special guests Jonathan Ahrens (Manager, Salesforce Administration & Business Intelligence, Occidental College) and Rick Houston (Senior Director of Advancement Services and CRM, Gordon College) for an in-depth discussion on how Agentic is transforming advancement strategies.

What Attendees Took Away from This Webinar:

✅ A Smarter CRM for Advancement – How a modern CRM with built-in AI empowers advancement teams to work more efficiently and strategically.

✅ Agentforce: Your VIP Donor Concierge – How Agentforce, Salesforce’s AI-powered assistant, personalizes donor engagement like never before.

✅ Reimagining Core Advancement Processes – Innovative ways to optimize foundational business workflows and drive better results.

This session was ideal for advancement leaders, CRM admins, and anyone looking to maximize efficiency, deepen donor relationships, and future-proof fundraising efforts.